12 Key Performance Indicators in Human Resource Management

In today’s complex and dynamic world, human resources are recognized as one of the most important and valuable assets of any organization, which has a direct and undeniable impact on future successes and developments. In this regard, transparency and accurate assessment of employee performance, especially in relation to their financial impacts, is of vital importance. For this purpose, we decided to introduce 12 key performance indicators in the field of human resource management in the form of 12 booklets. These indicators not only allow managers and decision-makers to identify deviations and initiate optimization processes, but also help them to adopt targeted solutions and guide their organization on the path of sustainable growth and development.

1 Human Capital Value Added (HCVA) 7 Bradford Absence Factor
2 Revenue per employee (RPE) 8 360-degree feedback score
3 Employee satisfaction index 9 Salary Competitiveness Ratio (SCR)
4 Employee engagement level 10 Time required for recruitment
5 Employee support score 11 Return on investment in education
6 Average length of service of employees 12 Number of employees required in the human resources department